Our History

Located at 50 East 59th Street, Jim’s shoe repair is a 85 year old New York institution.


A family business since 1932, Jim’s unparalleled craftsmanship has created a national following in addition to its long held local fame.


Longevity such as this is it’s own testament to their work and customers. Repairing shoes, boots belts and purses we pride ourselves on the creativity in our repair work.


From heel replacement to arch support to handbag repair, we’ll take care of you.


We love challenges.

Our Work

Heels & English Heels
Tips - Toe of Shoe
Full Soles (men)
Other Repairs
Repairs by Mail

Customers Say

Our Services

Heels & English Heels

  • Heel Replacement (ment)
    • Replacing the layer of rubber on the heel of the shoe
  • English Heel (men)
    • The back half of the heel is rubber and the front half is leather. The heel is lowered or raised.
  • Reset heel (men)
    • Heel taps either in rubber or metal plate are placed on the part of the heel that gets worn out the quickest.
  • Broken Heels (women)
    • When the stem of the heel splits or cracks, new steel rod is put in to keep it strong and re-attach pieces of original shoe.
  • If heels are beyond repair, we can replace them and cover with new leather
  • Half Soles
    • Replace worn sole with leather or rubber - the original welt (very top part of sole connected to the shoe) and form of the shoe are not changed.
  • Back Lining
    • Reline around the heel either leather or suede.
  • Back Binding
    • Is the back rim of shoe around ankle at the top of heel, we reinforce with leather binding.
  • New insoles made of leather either 3/4 length or full length
  • New inner patch for holes on inside of shoe


  • Straps - sandals, sling backs can be reattached if lose, or shortened if too big.
  • The angle of straps can be changed to grip foot differently and more comfortably.
  • Punch extra holes for shoes.
  • Elastic can be replaced or shortened - and can be put in straps if they aren't big enough.
  • Broken straps can be stitched or patched.
  • Replace deck shoes.

Tips - Toe of Shoe

  • Replace the front tip of shoe with either leather or rubber as needed.
  • Taps can also be placed on front of shoe to prolong wear.

Full Soles (men)

  • No seam -- replace the whole sole.
  • Rubber soles -- thin protective rubber protects and prolongs the life of the original sole (variety of thicknesses).
  • Flats, driving shoes, slippers-full rubber sole in one piece.
  • Re-stitch anything that comes undone.
  • Can remake tassels-or reattach.
  • Shank Replacement -- metal bar that runs inside the shoe to give the shoe its strength.
  • Wedges can be placed on the outside or inside of the shoe to redistribute the wearers weight and even wear of shoe.


  • Metatarsal pads -- inside.
  • Metatarsal bars -- outside of shoe (rocker bars).
  • Arch support (also called cookies) made.
  • Shoe Stretching, width and in the toe.


  • Taper the backs-boots must be measured on the customer to insure proper fit.
  • Tops can be cut down if they need to be shortened.

Other Repairs

At Jim's, we love a challenge. In addition to shoes, we shorten belts, and repair handbags.

If you have an item in need of repair, please contact us.

Repairs by Mail

All of our services and repairs are also offered by mail.   It's simple, just mail us something in need of repair and we'll send it back repaired!

To find out more information, please contact us.

Our Team

Joseph Rocco

Vito Rocco, Joe’s grandfather and an Italian immigrant, opened Jim's Shoe Repair in 1932. Joe now heads the business with the help of his family and his talented staff.

Andrew Rocco

Andrew runs the business alongside his father, Joe, with plans to take it over one day.

Contact Us